Privacy Policy

1. Introduction

This Privacy Policy applies to the website, platform, dashboards, forms, communication systems, and digital services operated under Evision Technolab Private Limited on evisiontechnolab.com. By using our website or services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Account Information

• Name
• Email address
• Phone number
• Business category or business details
• Login credentials and account verification status

2.2 Service and Project Information

• Selected services, sub-services, templates, or plan choices
• Project descriptions, meeting notes, support needs, and uploaded files
• Branding details, business data, media, documents, and requested changes

2.3 Freelancer and KYC Information

• Profile information
• Portfolio files
• Government ID documents
• Address proof documents
• Photo and payout details

2.4 Payment and Billing Information

• Invoice details
• Transaction records
• Gateway references
• Subscription and billing status

2.5 Technical and Usage Information

• IP address
• Browser and device information
• Login timestamps
• OTP logs and verification attempts
• Cookies, usage logs, and activity records

3. Why We Collect Information

• To create and manage user accounts
• To process orders, projects, support requests, and meetings
• To verify user identity and contact details
• To deliver digital products and ongoing support
• To process billing, subscriptions, and payment verification
• To maintain platform security, logs, and audit trails
• To comply with legal, operational, and risk-control requirements

4. Communication Usage

We may use email, phone, WhatsApp, and in-platform notifications for account verification, service communication, payment updates, meeting reminders, support updates, and project workflow communication.

5. Payment Processing

Payments may be processed through third-party payment service providers. We do not store full card data on our servers. Payment-related data may be processed by payment gateway partners, banks, or regulated providers in accordance with their policies.

6. Data Sharing

We may share information only where operationally required, including with:

• Payment gateway and banking partners
• Email, hosting, messaging, and notification providers
• Internal teams and authorized service personnel
• Vetted platform participants when required for project execution under controlled access
• Legal, regulatory, fraud-control, or compliance authorities when lawfully required

7. Data Retention

We retain account, order, project, invoice, support, security, and audit information for as long as necessary to provide services, resolve disputes, maintain records, enforce agreements, and comply with legal requirements.

8. Security

We use reasonable administrative, technical, and operational safeguards to protect data. However, no internet-based system can guarantee absolute security. Users are responsible for keeping account credentials secure.

9. User Rights

Depending on applicable law, users may request access, correction, or deletion of certain personal data, subject to:

• identity verification,
• recordkeeping obligations,
• billing or legal retention duties, and
• operational security limitations.

10. Cookies and Logs

We may use cookies, session data, and technical logs to maintain login sessions, improve platform performance, detect suspicious activity, and support operational analytics.

11. Contact for Privacy Requests

Privacy Contact Email : privacy@evisiontechnolab.com

Business Name : Evision Technolab Private Limited

Address : E-41, SECTOR-3, Noida, Gautam Buddha Nagar, Uttar Pradesh, 201301