Digital Delivery Policy
We do not ship physical goods. All services and products on this platform are delivered digitally through platform workflows, URLs, credentials, dashboard access, files, meetings, or support channels.
1. No Physical Shipping
Our platform does not sell or ship physical goods. All products and services are digital in nature. Accordingly, this page serves as our Digital Delivery Policy instead of a physical shipping policy.
2. How Delivery Happens
- Live URLs or temporary access links
- Admin credentials or dashboard access details
- Training files or usage documentation
- Scheduled delivery meetings
- Client dashboard updates and service status changes
3. Basic Plan Delivery
Basic Plan services are intended for quick template-based digital delivery. Estimated delivery is usually around 2 to 3 business days, subject to client response time, content readiness, domain readiness, server readiness, payment completion, and any required clarifications.
4. Custom Plan Delivery
Custom Plan services are delivered according to project complexity, approved scope, payment milestones, review cycles, and delivery coordination. Estimated delivery can range broadly, for example from 10 days to 3 months, depending on service type and project dependencies.
5. Delivery Dependencies
Delivery timing may depend on:
- timely payment confirmation,
- client availability for meetings and approvals,
- availability of business content, branding material, and access credentials,
- hosting, domain, or third-party API readiness,
- scope changes or new requests raised after execution has started.
6. Delivery Completion
A service may be considered digitally delivered once access, live URL, credentials, files, handover communication, or delivery meeting details have been provided through our platform workflow or approved communication channel.
7. Support Ticket Resolution Timeline
Support resolution time depends on issue category, support plan, technical severity, and whether additional access, clarification, payment, or third-party dependency handling is required.
8. Client Responsibility During Delivery
- Provide accurate delivery contact details.
- Attend delivery meetings when scheduled.
- Review handover information in a timely manner.
- Store credentials and access information securely after handover.
9. Contact for Delivery Queries
Support Email : support@evisiontechnolab.com
Contact No : +91-9811722022